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Wirecast Support

$165.00$484.00

Wirecast Support Plans

Wirecast Support program are an annual program. Your support contract takes effect immediately after you purchase, and you will have the option to renew it each year.

FREE Software Upgrades

Keep your Wirecast software up to date for less. When you have active support, you qualify for free software upgrades/updates. This includes new features, enhancements, and major releases for the software.

 

 

$165.00
$165.00
$484.00
$484.00
SKU: P7002 Category:
Brand: Telestream

Telestream Standard Support offers basic support facilities for Wirecast software. Online case submissions made between the hours of 8am to 5pm pacific time will be answered within 8 business hours. Standard support also grants access to free feature updates and bug fixes as well as self-service resources found on Telestream's forum community, on-demand training, and knowledge base.

Key Features

  • Online Case Submission
  • 8 Business-Hour Response Time

 

Telestream Premium Support is for professionals that require more advanced support than that offered by the standard plan. In addition to the facilities provided by standard support, premium support provides priority response time from the online case submission, phone support for direct access to Wirecast experts, and eligibility for remote access services for support technicians for real-time problem solving.

Key Features

  • Online Case Submission
  • Priority 4 Business-Hour Response Time
  • Phone Support
  • Remote Access Service for Technicians

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